Services

Five ways in. It is not a service catalogue but one single job.

Everything I do amounts to the same thing: understanding what is really happening in a company's technical side and translating it into decisions someone can make. What changes is the moment you call me.

Where to start

Start from what is happening to you, not from the name of the service.

Nobody wakes up on a Tuesday thinking they need a technical due diligence. They wake up thinking they are about to sign something expensive and do not know what they are buying.

If…My project has not moved in months and nobody knows why.
Then look atDigital project rescue
If…I am about to invest in, buy or inherit a platform and do not know what I am taking on.
Then look atTechnical due diligence
If…We make technical decisions and nobody inside can validate them.
Then look atFractional CTO
If…I work with an agency or several suppliers and I do not control what they do.
Then look atTechnical vendor management
If…I have to decide something expensive about my eCommerce and I have only heard from whoever will execute it.
Then look ateCommerce technical advisory
If…I do not know which of these I am in.
Then look atTechnical diagnostic

The last row is the most honest and the most frequent. Almost nobody arrives knowing what they need: that is what the first call is for.

SERVICE 01

Digital project rescue

For a project that has not moved in months and nobody knows whether it can be saved. I step in, find out what is really happening — with the code, the people and the contract — and tell you what can be done. Even if the answer is to stop.

See in detail

When it fits

  • The date has moved three times and the explanations no longer convince you.
  • You suspect the supplier, but have no way to contrast what they tell you.
  • The budget is draining and you have to decide whether to continue or cut.

May include

Situation reportSeparation of technical, operational and decision blockagesPrioritised action planAn explicit recommendationCoordination of the execution
SERVICE 02

Technical due diligence

For when you are about to invest in, buy or inherit a platform and need to know what you are taking on before you sign. What is there, what it is worth, what it costs to maintain and what risks come included in the price.

See in detail

When it fits

  • You are investing in a company whose operation depends on its software.
  • You are inheriting a system because the team that built it is leaving.
  • You need a report that holds up in front of a board or an investor.

May include

State of the system and technical debtDependencies and exit costConcentration of knowledgeReal cost of a year of maintenanceRisk registerExecutive and technical report
SERVICE 03

Fractional CTO

For companies that need senior technical judgement in their decisions, but not a CTO on the payroll. I sit in that chair for as long as it takes: I decide with you and I answer for what gets decided.

See in detail

When it fits

  • A technical quote arrives and nobody inside can say whether it makes sense.
  • The only person who understands your system bills you by the hour.
  • The roadmap is decided by whoever has the fullest calendar.

May include

Architecture and platform decisionsValidation of quotes and estimatesGovernance of the technical roadmapLiaison with suppliersParticipation in the boardTechnical hiring
SERVICE 04

Technical vendor management

For when you have an agency, freelancers or several suppliers at once, and nobody coordinates or validates what they do. I am not here to fire anyone: it is almost never necessary.

See in detail

When it fits

  • Estimates arrive closed and you cannot argue with them.
  • When something fails, each supplier points at the other.
  • If your agency disappears tomorrow, the knowledge disappears with it.

May include

Map of suppliers, contracts and accessReview of estimates before you approve themA single list of prioritiesCoordination between suppliersPeriodic progress reportDecision log
SERVICE 05

eCommerce technical advisory

For platform, migration, integration or roadmap decisions, with someone who knows the ground and does not sell development. I am not going to build your shop: I am going to help you decide what to do with it.

MAGENTOBIGCOMMERCESHOPIFYERP · PIM · INTEGRATIONS
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When it fits

  • You are considering a migration and have only spoken to whoever sells the destination platform.
  • You have a proposal from your agency and nobody to contrast it with.
  • Everything takes too long and nobody can translate technical debt into money.

May include

A written, argued recommendationAnalysis of the current platformPrioritised technical roadmapReview of your agency's proposalPlatform comparison for your caseMigration plan, if appropriate
Ways of working together

The way of working adapts to the situation, not the other way round.

Continuity

Ongoing support

Stable technical and operational support, with accumulated knowledge of the business. It allows better prioritisation, anticipating problems and preventing every need from becoming an isolated emergency.

Fits if your digital operation needs someone trusted close by, on a sustained basis.

Flexibility

Block of hours

Hours consumed according to real needs: incidents, improvements, technical reviews, automations, integrations or operational support.

Fits if you need occasional or variable support, without defining a closed project up front.

Defined scope

Fixed-scope project

When the scope, objectives and deliverables are sufficiently defined. Before starting, I spend time clarifying what is in, what is out and what dependencies exist.

Fits if there is a concrete objective with a beginning and an end: an upgrade, an audit, an integration.

Explicit limitAnd if your problem is outside what I do well, I tell you on day one — and I tell you who to call.
What they have in common

All five start the same way.

None of these services starts with a proposal. They all start with a half-hour call where you tell me what is going on and I ask questions. From there comes what is actually needed — which sometimes is nothing on this page — and only then do we talk about scope and price.

Next step

Not sure which of these fits your situation? That is what the first call is for.

Half an hour. You tell me what is going on, we name the blockage together and I tell you which service makes sense — or whether none does.